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Author archive: Jacob Puhl

Are You Losing Clients to a Poor Phone Answering Strategy?

Are You Losing Clients to a Poor Phone Answering Strategy?

Did you know that the first 7 seconds of your phone calls with clients is a fleeting instant where you can either win them over or lose them forever? We all know that first impressions count and now, there‚Äôs the research to back it up. For example, the New York University discovered that 11 major…

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